• All purchases are refundable for studio credit only.

  • Pre-registration for classes on our website is available 48 hours prior to class but not required.

  • We do not take reservations or cancellations over the phone, everything must be done through our online scheduler.

  • You may early cancel your registration up to 4 hours before class without penalty. The purchase will be credited to your account for future use, not refunded.

  • Any cancellation after 4 hours before class begins will be considered a “late cancel” and charged as if you had attended the class. Drop-ins and 5 or 10 class card holders will lose one class and unlimited membership holders will have one day deducted from the duration of their membership.

  • Extensions on class packages cannot be granted (barring emergencies).

  • We have a 5 minute late arrival policy in order to protect the integrity of our classes. After 5 minutes the door will be locked and no additional students will be allowed in. The visit will be considered a “no show” and late cancellation policies will apply.  

  • Class cards and memberships cannot be used for workshops or events.

  • Workshops, events and gift cards are non-refundable.

  • We have a $10 credit card minimum in-studio. Credit may be added to your account for future use to make smaller transactions possible.

 

thank you!