All purchases are refundable for studio credit only.
Clients are encouraged to notify their instructor of any injuries prior to class. If you’d like to alert studio staff ahead of time, please submit this form. We will ensure instructors provide specific and correct modifications and cues to keep you safe on and off the mat.
Pre-registration for classes on our website is available 48 hours prior to class, but is not required.
We do not take reservations or cancellations over the phone, everything must be done through our online scheduler.
You may early cancel your registration up to 4 hours before the class without penalty. The purchase will be credited to your account for future use, not refunded.
Any cancellation after 4 hours before class begins will be considered a “late cancel.” In the event of a late cancellation, Single class drop-ins, as well as members with 5 or 10 Class Card holders will lose the class credit for the missed class. Members holding a one-month-unlimited pass will receive a $12 late cancel fee charge to their account.
Extensions on class packages cannot be granted (barring emergencies).
We have a 5-minute late arrival policy in order to protect the integrity of our classes. After 5 minutes the door will be locked and no additional students will be allowed in. The visit will be considered a “no show” and late cancellation policies will apply.
Class cards and memberships cannot be used for workshops or events.
Workshops, events, and gift cards are non-refundable.
We hold the right to charge your card on file, or utilize your account balance, to pay for any outstanding fees or charges.
We have a $10 credit card minimum in-studio. Credit may be added to your account for future use to make smaller transactions possible.
Policies
