All purchases are refundable for studio credit only.
Pre-registration for classes on our website is available 48 hours prior to class but not required.
We do not take reservations or cancellations over the phone, everything must be done through our online scheduler.
You may early cancel your registration up to 4 hours before class without penalty. The purchase will be credited to your account for future use, not refunded.
Any cancellation after 4 hours before class begins will be considered a “late cancel” and charged as if you had attended the class. Drop-ins and 5 or 10 class card holders will lose one class and unlimited membership holders will have one day deducted from the duration of their membership.
Extensions on class packages cannot be granted (barring emergencies).
We have a 5 minute late arrival policy in order to protect the integrity of our classes. After 5 minutes the door will be locked and no additional students will be allowed in. The visit will be considered a “no show” and late cancellation policies will apply.
Class cards and memberships cannot be used for workshops or events.
Workshops, events and gift cards are non-refundable.
We hold the right to charge your card on file, or utilize your account balance, to pay for any outstanding fees or charges.
We have a $10 credit card minimum in-studio. Credit may be added to your account for future use to make smaller transactions possible.